Privacy Policy
Introduction
At Align & Reform, your privacy and trust mean a lot to us. This Privacy Policy explains how we collect, use, and care for your personal information when you visit our website, join a class, or simply connect with us online. We’re committed to being transparent, respectful, and responsible with your data.
What We Collect
Depending on how you interact with us, we may collect the following:
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Basic Details – Like your name, email, and phone number when you get in touch, sign up, or make a booking.
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Payment Info – Processed securely through trusted providers like Stripe or PayPal. We never store your card details.
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Health Info – If shared with us, it’s only to help ensure your sessions are safe, supportive, and right for your body.
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Booking History – Your class attendance, cancellations, and membership details.
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Cookies & Site Data – Used to improve how our website works and understand how visitors interact with it.
How We Use It
We use your information with care and purpose. Here’s why:
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To manage your bookings, memberships, and class reminders
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To respond to questions and offer customer support
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To share updates, offers, or wellness content (only if you've opt in)
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To process payments safely
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To make your experience with us smoother, both online and in the studio
We don’t sell or pass on your information for advertising — ever.
Whom We Work With
We use a few trusted third-party services to help us run things efficiently. These include payment providers, email tools, website analytics. These services follow data protection rules and only use your info for what's necessary.
How Long We Keep Your Info
We’ll only hold onto your data for as long as we need it — whether that’s to run your account, comply with legal requirements, or support your time with us. We regularly review and safely delete anything we no longer need.
Your Rights
You’re in control of your information. Under UK data laws, you have the right to:
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See the personal date we hold about you.
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Correct anything that's not accurate
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Ask us to delete your data (unless we're legally required to keep it)
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Opt out of marketing at any time
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Request your data in a portable format (where applicable)
You can reach out to us any time at hello@alignandreform.com to make a request or ask a question.
Cookies and Tracking
We use cookies to help the website run properly and give us insight into what’s working (and what’s not). You can control cookies via your browser settings — or disable them if you prefer.
Keeping Your Data Safe
We take steps to keep your information secure. While no system is 100% foolproof, we use modern security practices to protect your data as best we can.
Updates To This Policy
We may update this policy from time to time if things change. Any big updates will be posted here on our website, and we’ll let you know directly if it’s something significant.
How To Contact Us
If you ever have questions, concerns, or just want to chat about how your data is used, we’re here:
hello@alignandreform.com
